Implementation

What is an Implementation?

Implementation is the process of introducing a new system into an organization and preparing it to support entire facility lifecycles. In asset-intensive environments, this involves platforms used to manage assets, documents, materials, operational data or enterprise information. In addition to installing the software, implementation requires configuring the system to known standards, preparing data, defining structures and establishing governance so the platform reflects how the organization actually manages its information and operations. A successful implementation results in a system that identifies gaps and maps the workflow today and how it will change. It then supports the organization through the change management process so it can be used immediately to support daily work activities.

Aligning Systems With How Work Happens

Enterprise systems only deliver value when they reflect how work moves through the organization. In industrial environments, information needs to easily flow between engineering, operations, maintenance, supply chain and document control teams, to facilitate cohesion and efficient work processes. Implementation bridges the gap between system functionality and operational reality. Structures, permissions and information relationships must align with how teams create, maintain and access information during daily work. When this alignment is achieved, the system becomes part of the operational environment rather than a separate tool that requires workarounds.

The Essentials of Implementation

Implementing enterprise platforms typically requires work across several areas of the organization. The system must be configured while the surrounding information environment is prepared. While there is a wide variety of implementation types, examples include:
  • Configuring systems such as asset hierarchies in CMMS, document types in EDMS and material definitions for line classes.
  • Establishing data governance rules and ownership responsibilities.
  • Integrating the platform with other enterprise systems.
  • Defining business process workflows and actors or systems that have operational responsibilities.
These activities ensure the system can function as a trusted environment for managing operational information.