Common Challenges in Technology Implementation & Sustainment
Technology often fails to deliver its full potential when digital tools are introduced without the right foundation. Gaps in data and limited internal readiness can stall momentum, drain resources and leave systems underused.
Lack of Internal Knowledge & Skills
Your people are skilled at what they do but may lack working knowledge of the latest digital solutions or the time and resources to support them. Even with strong vendor tools, your organization may struggle to maintain data accuracy, apply standards or manage system integrations over time.
Misaligned Use Cases
You may not have a clear understanding of the use cases and value propositions for different technologies. When use cases aren’t mapped to operational needs or business capabilities, implementations risk being driven by features rather than function, limiting return on investment.
Difficulty Gaining User Adoption
Lack of perceived value slows adoption across teams. Systems may seem too complex or misaligned with how people work. When users don’t see trustworthy data or immediate benefits, they fall back on legacy tools or manual workarounds, turning new systems into shelf-ware. Without proper change management and training, adoption remains limited.
Sustainment Without Ownership
Even when technology is implemented successfully, lack of long-term support undermines value. Without internal ownership, change enablement or integration into daily workflows, systems lose relevance. As needs evolve, tools that aren’t actively sustained become outdated and underused.
Supporting Success Beyond Go-Live
We work with clients to ensure that technology becomes an integrated, lasting part of their operations rather than a one-time rollout. Our approach blends domain knowledge, system configuration expertise and long-term sustainment planning to bridge the gap between implementation and value realization.
By tailoring support models to your facility’s needs and reinforcing solutions with standards and training, we help ensure your technology remains usable and impactful throughout its lifecycle.
Technology Implementation Steps
Achieve Sustainable Implementation Results
Our teams’ experience and expertise empower us to:
- Identify different technologies, use cases and value propositions.
- Research the market for solutions and vendors that best fit your requirements.
- Build a fit-for-purpose roadmap for technology implementation.
- Align implementation timelines and solution architecture with operational goals.
Configuration & Implementation
To maximize success, we will:
- Collaborate closely with your organization and vendors.
- Ensure that any new systems are integrated and configured as per your requirements.
- Help implement the technology in accordance with your roadmap.
- Leverage business capability frameworks so that tools support real workflows.
Project Support & Administration
Our large team of experts has the capacity and domain knowledge to:
- Support your implementation project (CAPEX and OPEX projects).
- Offer application administration, user support and training.
- Provide project coordination and sustainment planning tailored to facility needs.
Ongoing Sustainment
We support long-term sustainment by:
- Providing ongoing support for new technologies, including administration, upgrades and user assistance.
- Managing change processes to maintain adoption and system relevance over time.
- Providing an a la carte service model built to your needs.
- Delivering a subscription-based management plan with pre-packaged services.
- Ensuring tools stay aligned with evolving business goals through regular maturity assessments.
Our Toolbox is Case-Proven
We deliver implementation and sustainment from a careful, structured approach, using:
- Playbooks to support implementation and alignment.
- Training materials and quick reference guides.
- Standards, specifications and procedures.
- Large volume of uses cases to demonstrate value or productivity.
Change Enablement & Training
The success of your technology implementation and sustainment is directly tied to people embracing and adopting your new solution. Successful transformations require a strategy for the technological, organizational and individual impacts of related changes.
ReVisionz integrates client-customized change enablement and training in all our services to help you achieve the intended outcomes for your assets and prepare your organization to maximize value delivery from your projects.
The success of your technology implementation and sustainment is directly tied to people embracing and adopting your new solution. Successful transformations require a strategy for the technological, organizational and individual impacts of related changes.
ReVisionz integrates client-customized change enablement and training in all our services to help you achieve the intended outcomes for your assets and prepare your organization to maximize value delivery from your projects.
Effective & Actionable Change
Our approach to change management is based on the PROSCI industry model. We adapted the model to increase the effectiveness of asset and process safety information management transformations across your site or enterprise. It considers change management from the perspective of four key levers:
Leadership & Ownership
Establishing alignment of leaders and teams, alignment of roles with capabilities and expectations, and defined ownership.
Communication
Sharing the vision, the business case, the plan, and the expected outcomes.
Knowledge Transfer & Training
Developing and delivering training to build sustainable skills and capabilities.
Business Readiness & Measurement
Understanding organizational impacts, assessing and enabling readiness, and measuring progress and risk.
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