Project Snapshot
Higher accuracy in operator rounds
Facilities standardized
Time saved creating & issuing permits
Download the Full Case Study
See the full version in a downloadable PDF for all the details. Save it to revisit anytime, refer back as needed or share with your colleagues.
Access Now
Summary
The client operated 24/7 across ~30 facilities, each with inconsistent and often informal shift handover practices. Text messages, handwritten logs and face-to-face conversations created operational risks, with critical safety information sometimes missed.
ReVisionz implemented Hexagon j5’s operator handover module, introducing a standardized process with configurable workflows. On-site engagement with operators enabled the solution to reflect real-world requirements while maintaining corporate consistency.
The project addressed a key safety driver raised during an insurance audit, helping the client lower operational risk and meet compliance expectations. It also improved information accuracy, provided auditable digital records, and supported lower insurance and operating costs by reducing safety incidents and compliance risks.
Challenges
- Inconsistent shift handover practices across facilities.
- No unified process to capture and track critical safety information.
- Lack of early focus on business process definition before technology deployment.
- Resistance from operators to adopting a standardized system.
Solutions
- Conducted on-site assessments to understand existing practices and operator needs.
- Developed a standard business process tailored for j5 while accommodating facility-specific requirements.
- Updated procedures and policies to align with the new system.
- Applied structured change enablement, including communication, training and frontline engagement, to encourage adoption.
Outcomes
Consistent Handover Processes
Standardized operator handovers across all plants, creating alignment and reducing operational variability.
Improved Shift Accuracy
Fewer missed communications and better continuity between shifts.
Digital Traceability
Established reliable records for audits and investigations.
Efficient Implementation
Maintained familiar workflows, keeping handovers within existing 10-15-minute shift change windows.